The Subprocessors ReflectIQ engages to process Personal Data on behalf of its customers, as listed in Annex C of the Data Processing Addendum.
| Subprocessor | Service provided | Location |
|---|---|---|
| Amazon Web Services | Cloud infrastructure services | United States (us-east-1) |
| Arkus Nexus | Platform development, operations, and support | United States, Mexico, Colombia |
| SendGrid (Twilio) | Customer support | United States |
| Anthropic | AI Features. No training on Customer Data | United States |
| Microsoft (Microsoft 365, including Copilot) | Email services, calendar, file storage and internal collaboration | United States |
| Mailgun | Email processing – routing emails for incoming integrations | United States |
| Google Analytics | Product usage analytics | United States |
Data sources that ReflectIQ connects to at Customer's direction, such as brand systems (for example, Marriott and Hilton) and rate-shopping providers, are not Subprocessors.